Marylen Ramos-VelascoSep 19, 20233 minElevating Customer Centricity and Service Excellence: Navigating Training PartnershipsIn the ever-evolving landscape of business, the compass of success consistently points towards two guiding stars: Customer Centricity....
Jeremy Lance MercadoNov 15, 20223 min5 Things We Can Do To Practice Customer CentricityDid you know that even when different companies offer the same products and services, 55% of the customers are willing to pay more for a...
Marylen Ramos-VelascoOct 6, 20213 minThe Power of LearningWhy is learning important? In above screenshot, you will see some of the answers from our participants and here's the top 3 answers we have
Marylen Ramos-VelascoJun 23, 20202 minWhy Customer Centricity?To be successful, the business must develop a winning corporate culture that excels at understanding, predicting and responding to its...