BLOGS | Customized Training Solutions Pte Ltd

All Posts
Customer Service
Business Management
Our Story
Sales & Negotiations
Personality Development
Leadership
Management and Supervisory Skills
Oil and Gas
Sales and Negotiations
Call Center
Vendor Management
Learning and Development
Human Resources
Communications
Leadership Mindset
Mindfulness
Business
Productivity

Jul 28
3 min

Training Employees to Care for Your Customers

businesses must be accountable for their people and their environment. Training your employees isn’t just a need, it is simply a necessity.

3 viewsWrite a comment

Marylen Ramos-Velasco

Jun 23
2 min

Why Customer Centricity?

To be successful, the business must develop a winning corporate culture that excels at understanding, predicting and responding to its...

5 viewsWrite a comment

Claire Boscq-Scott

Jun 11
2 min

Creating Sensorial Experiences to connect with our customers at an emotional level

In this still challenging time, developing an exceptional brand which will differentiate to the competition is more crucial than ever

11 viewsWrite a comment

Stu Lloyd

Jun 4
2 min

Tense and Tension

When the audience knows and feels they have a clear and present problem, only then can you possibly have a solution for them, which they'll

17 viewsWrite a comment

Stu Lloyd

May 14
2 min

WHAT'S IN A NAME?THE POWER OF ONE.

So, as a leader, try to bring your messaging down to human scale to help us see it and feel it more. You'll be amazed at the added power it

16 viewsWrite a comment

Mark Stuart

May 5
4 min

4 Tips for Remote Working During Covid-19 Lockdown

Covid-19 is impacting everybody the world over, especially how businesses need to operate during this time.

22 viewsWrite a comment

Claire Boscq-Scott

Apr 24
2 min

When every single customer is even more important than ever

During those challenging times when every single customer is even more important than ever, we are going to rethink about the ways we run...

21 viewsWrite a comment

Stu Lloyd

Apr 23
2 min

A common tool to create uncommon impact

You may have seen or heard snippets of QE2's rallying speech to her nation on Sunday. Classic stuff. And exactly what is needed in these ...

10 viewsWrite a comment

Marylen Ramos-Velasco

Apr 20
1 min

Stressed with Excel Nightmares?

Tired of carrying out some analysis of the data but you find yourself having to create formulas over and over again?

23 viewsWrite a comment

Marylen Ramos-Velasco

Apr 17
2 min

Leading in times of Covid-19

Life post-COVID-19 and its consequences might not fully sink in yet for our businesses, organizations, economy, and society will play out ..

82 viewsWrite a comment

Marylen Ramos-Velasco

Apr 16
1 min

EFFECTIVELY SUPPORTING YOUR TEAM THROUGH CORONAVIRUS

In the middle of this situation, there is a great need for calm amongst the chaos and that is something that assistants excel at.

24 viewsWrite a comment

Marylen Ramos-Velasco

Apr 13
1 min

Transition from Classroom to Virtual Learning sessions

Learning is an essential part of our life and business. To thrive, we have to continuously learn, improve our skills, knowledge and most...

30 viewsWrite a comment

Marylen Ramos-Velasco

Mar 31
3 min

What can we learn from COVID-19?

The coronavirus created a huge impact on businesses and lives globally. No matter how bad it is, there's always something to learn from it.

4 viewsWrite a comment

Mathy Randhawa

Mar 19
5 min

Why EI is a Top Skill in the Fourth Industrial Revolution?

What is Emotional Intelligence? Emotional Intelligence (EI) or emotional quotient (EQ) is a set of skills that help us better perceive, u...

16 viewsWrite a comment

Mark Stuart

Mar 10
5 min

Leadership in the Digital Age

The world is changing at a faster rate than we’ve seen in many years – probably not since the industrial revolution. In more recent times

36 viewsWrite a comment

Stu Lloyd

Feb 17
2 min

Do you have permission?

I had a coffee with Harry, a young airline executive, quite recently. "I'm going to apply for a job with our new low-cost subsidiary," he...

8 viewsWrite a comment

Stu Lloyd

Feb 6
3 min

Best Books on Creative Leadership

One thing I love most is browsing other people's bookshelves - whether it's in their office or in their home. Because I think more than a...

3 viewsWrite a comment

Marylen Ramos-Velasco

Jan 30
3 min

How to Empower Leaders to Create Future-Ready Teams?

Leadership and learning are indispensable to each other. – John F. Kennedy A great leader, whether born or made is one who inspires the t...

19 viewsWrite a comment

Stu Lloyd

Jan 16
2 min

What comes after IQ and EQ?

IQ was the metric we measured ourselves (or others measured us) by since 1904. Then came EQ, first mentioned in a 1964 psychology paper b...

17 viewsWrite a comment

Stu Lloyd

Jan 9
1 min

2 Leadership Lessons from Disney

This cover caught my eye in the airport bookshop recently as I raced for my next flight ... (Being late for a flight doesn't mean there's...

12 viewsWrite a comment

{"items":["5f1e91ad3fb8020017698c3c","5eef56a56aa3a70017ca56f1","5ec7bcd04c85b20017891d9e","5e9ea66a0e4b720017b56d5b","5e9e99c1e7cd4a0017c506f8","5e9d9d94cdb6760017ecd56b","5ea2a7f07ab56e001739a1cd","5e9003f8672fdf0017c4a7c8","5e9074083fef080017f094a5","5e98086e22f26800174687fa","5e906c6970ae900018335e88","5e90082ed1a4190017cb9d5a","5e81a448be1d350017c7a79b","5e65da5076b6a600176144b2","5e65da504d185700176a1380","5e65da4d7133da00176434d4","5e65da4db56f170017b3bc28","5e65da4d6f41430017b743b5","5e65da4d25d1d200177b816f","5e65da4d66ef080017d5c2de"],"styles":{"galleryType":"Columns","groupSize":1,"showArrows":true,"cubeImages":true,"cubeType":"fill","cubeRatio":1.3333333333333333,"isVertical":true,"gallerySize":940,"collageAmount":0,"collageDensity":0,"groupTypes":"1","oneRow":false,"imageMargin":16,"galleryMargin":0,"floatingImages":0,"chooseBestGroup":true,"smartCrop":false,"hasThumbnails":false,"enableScroll":true,"isGrid":true,"isSlider":false,"isColumns":false,"isSlideshow":false,"cropOnlyFill":false,"fixedColumns":1,"enableInfiniteScroll":true,"isRTL":false,"minItemSize":50,"rotatingGroupTypes":"","rotatingCubeRatio":"","gallerySliderImageRatio":1.7777777777777777,"numberOfImagesPerRow":1,"numberOfImagesPerCol":1,"groupsPerStrip":0,"borderRadius":0,"boxShadow":0,"gridStyle":1,"mobilePanorama":false,"placeGroupsLtr":false,"viewMode":"preview","thumbnailSpacings":4,"galleryThumbnailsAlignment":"bottom","isMasonry":false,"isAutoSlideshow":false,"slideshowLoop":false,"autoSlideshowInterval":4,"useCustomButton":false,"bottomInfoHeight":0,"titlePlacement":"SHOW_ON_THE_RIGHT","galleryHorizontalAlign":"center","galleryTextAlign":"center","galleryVerticalAlign":"center","scrollSnap":false,"itemClick":"expand","fullscreen":true,"allowSocial":true,"allowDownload":false,"allowTitle":true,"allowDescription":false,"loveButton":true,"loveCounter":false,"videoPlay":"hover","scrollAnimation":"NO_EFFECT","scrollDirection":0,"overlayAnimation":"FADE_IN","arrowsPosition":0,"arrowsSize":23,"watermarkOpacity":40,"watermarkSize":40,"useWatermark":true,"watermarkDock":{"top":"auto","left":"auto","right":0,"bottom":0,"transform":"translate3d(0,0,0)"},"loadMoreAmount":"all","defaultShowInfoExpand":1,"allowTitleExpand":true,"allowDescriptionExpand":true,"allowLinkExpand":true,"expandInfoPosition":0,"allowFullscreenExpand":true,"fullscreenLoop":false,"galleryAlignExpand":"left","addToCartBorderWidth":1,"addToCartButtonText":"","slideshowInfoSize":200,"playButtonForAutoSlideShow":false,"allowSlideshowCounter":false,"hoveringBehaviour":"NEVER_SHOW","thumbnailSize":120,"magicLayoutSeed":1,"imageHoverAnimation":"NO_EFFECT","calculateTextBoxHeightMode":"AUTOMATIC","calculateTextBoxWidthMode":"PERCENT","textBoxHeight":0,"textBoxWidth":200,"textBoxWidthPercent":50,"textImageSpace":10,"textBoxBorderRadius":0,"textBoxBorderWidth":0,"textsVerticalPadding":0,"textsHorizontalPadding":-30,"titleDescriptionSpace":6,"customButtonText":"","customButtonBorderWidth":1,"customButtonBorderRadius":0,"loadMoreButtonText":"","loadMoreButtonBorderWidth":1,"loadMoreButtonBorderRadius":0,"imageInfoType":"ATTACHED_BACKGROUND","itemBorderWidth":1,"itemBorderRadius":0,"itemEnableShadow":false,"itemShadowBlur":20,"itemShadowDirection":135,"itemShadowSize":10,"imageLoadingMode":"BLUR","expandAnimation":"NO_EFFECT","imageQuality":90,"usmToggle":false,"usm_a":0,"usm_r":0,"usm_t":0,"videoSound":false,"videoSpeed":"1","videoLoop":true,"gallerySizeType":"px","gallerySizePx":940,"itemBorderColor":{"themeName":"color_12","value":"rgba(153,153,153,1)"},"galleryLayout":2,"modifiedGallerySize":true,"selectedLayout":"2|bottom|1|fill|true|0|true","layoutsVersion":2,"selectedLayoutV2":2,"isSlideshowFont":false,"externalInfoHeight":0,"externalInfoWidth":0.5},"container":{"width":940,"galleryWidth":972,"galleryHeight":1440,"scrollBase":0,"height":null}}