Customized Trainings Solutions Pvt. Ltd.

What is Emotional Intelligence? Emotional Intelligence (EI) or emotional quotient (EQ) is a set of skills that help us better perceive, understand and manage...

The world is changing at a faster rate than we’ve seen in many years – probably not since the industrial revolution. In more recent times, this change has br...

I had a coffee with Harry, a young airline executive, quite recently. "I'm going to apply for a job with our new low-cost subsidiary," he told me. "Oh, why's...

One thing I love most is browsing other people's bookshelves - whether it's in their office or in their home. Because I think more than anything else it help...

Leadership and learning are indispensable to each other. – John F. Kennedy A great leader, whether born or made is one who inspires the team to achieve a com...

IQ was the metric we measured ourselves (or others measured us) by since 1904. Then came EQ, first mentioned in a 1964 psychology paper but popularised by Da...

This cover caught my eye in the airport bookshop recently as I raced for my next flight ... (Being late for a flight doesn't mean there's not time to stop at...

Leadership and learning are indispensable to each other. – John F. Kennedy A great leader, whether born or made is one who inspires the team to achieve a com...

I made an assumption that since I lived in Asia, those around me would have a good grasp of what mindfulness was. After all, it did originate from this conti...

Just about everyone, including the intern, can perform the first 80% of any job assigned to them. That’s the easy part. (And it’s entry-level table stakes by...

​What is it that successful people know that you don't? Ever wondered that? I did! For many years. People seemingly no smarter were getting much further ahea...

This was Marc Marquez last Friday 4 October 2019 ... and below (scroll down) is Marc Marquez less than 48 hours later ... So, what happened in between? Two w...

This is the time of the year when most human resources professionals look back on employee performance and begin planning their training needs for 2020. As...

​One of the biggest challenges for professionals is remaining focused and productive in a fast paced environment. Some days, it can be relentless! With a con...

Years ago, I attended an airline client's conference in Seattle. A great harbour-side city which was then the centre of the surging grunge music scene (remem...

​Ever been afraid to step boldly forward on something that you know would bring you success? BUT because success is never guaranteed, your fear kicked in to ...

Possibly a few things way beyond us mere mortals. But the answer I'm looking for is ... [drum roll please] ... They all wore the same clothes everyday. Think...

We've got it all wrong, folks! The research shows that there is NO correlation between the hours you put in and how much effective output you create. In fact...

We have noticed some challenges through our conversations with HR practitioners around the region; seeing comments from an HR Group and some articles we have...

Like, wow, man! It's 50 years since Woodstock, often heralded as the greatest rock 'n roll concert ever. (Google it, Millennials.) I think the most colourful...