Customized Trainings Solutions (CTS) Pte. Ltd.

Leadership and learning are indispensable to each other. – John F. Kennedy A great leader, whether born or made is one who inspires the team to achieve a common goal. We are all a work in progress. With the rapidly changing world, we have to be future-ready (relevant, effective, adaptive, forward-looking, talent-focused and client-centric). Continuous learning keeps leaders abreast of the happenings in their chosen fields. There is no other way to address the problems we face

I have been in the corporate world for 15 years and almost 10 years in the training industry. Here's my experience on why training fails and how you can prevent it in your organization from a learner and training solutions provider's perspective: 1, Lack of Clarity - This is basic and most important of all. First, clarity on the learner's responsibilities and opportunities for improvement. Second, why are they attending the training. Solutions: Ensure that the employees are c

Are you stressed with attrition and the daily challenge of engaging employees? Disappointed with new learning that does not last too long? Don’t know how to get the buy-in of stakeholders? Here are some amazing statistics and information that might just actually address your challenges: 1.What can you do to retain and keep employees engaged? According to Go2HR, with the poor training of employees, 40% of employees leave their company in the first year. Unbelievably, another s

I read an interesting article that appeared in Supply Chain Game Changer that talks about the success and failures of Procurement. The writer identified three key areas that is crucial in Procurement namely Leadership, People System & Governance Process and Looking Beyond Savings. If any one of these areas is not in good functional mode, then Procurement suffers a debilitating failure. Based on my experience the Leadership, People and Innovation that will be the crucial found

Employee collaboration and involvement is the key. Employees need to know their values are a part of the company’s culture; managers must c

Also the title of his best-selling book, this quote is a great example of the need for continuous development in ourselves and others. If we

​Most people know how important sales is to the success of any business. That's why it is critical that the business owner and his/her team understand the importance of bringing in the sales and making the necessary plans and action early on in the business. I always remember in all the training and mentorship classes that we attend with our business mentor, he would always remind us to focus on sales. Making sure we prioritise and put most of our time and effort doing sales

Almost every successful companies believe and recognise it is in the customer-experience business. We believe that Great Customer Service gives a competitive advantage that may reduce the cost of doing business that yields higher profit. This is the goal of every business but could also be a challenge with the global market nowadays. Customer preferences changes through time and with the vast innovations, you should be able to focus on the factors that may affect your company