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Why Customer Centricity?
To be successful, the business must develop a winning corporate culture that excels at understanding, predicting and responding to its...

Marylen Ramos-Velasco
Jun 23, 20202 min read


4 Tips for Remote Working During Covid-19 Lockdown
Covid-19 is impacting everybody the world over, especially how businesses need to operate during this time.

Marylen Ramos-Velasco
May 5, 20204 min read


Leading in times of Covid-19
Life post-COVID-19 and its consequences might not fully sink in yet for our businesses, organizations, economy, and society will play out ..

Marylen Ramos-Velasco
Apr 17, 20202 min read


What can we learn from COVID-19?
The coronavirus created a huge impact on businesses and lives globally. No matter how bad it is, there's always something to learn from it.

Marylen Ramos-Velasco
Mar 31, 20203 min read


Leadership in the Digital Age
The world is changing at a faster rate than we’ve seen in many years – probably not since the industrial revolution. In more recent times

Marylen Ramos-Velasco
Mar 10, 20205 min read


Do you have permission?
I had a coffee with Harry, a young airline executive, quite recently. "I'm going to apply for a job with our new low-cost subsidiary," he...

Stu Lloyd
Feb 17, 20202 min read


How to Empower Leaders to Create Future-Ready Teams?
Leadership and learning are indispensable to each other. – John F. Kennedy A great leader, whether born or made is one who inspires the...

Marylen Ramos-Velasco
Jan 30, 20203 min read


What comes after IQ and EQ?
IQ was the metric we measured ourselves (or others measured us) by since 1904. Then came EQ, first mentioned in a 1964 psychology paper...

Stu Lloyd
Jan 16, 20202 min read


Join my War on Legacy Thinking
Years ago, I attended an airline client's conference in Seattle. A great harbour-side city which was then the centre of the surging...

Stu Lloyd
Oct 10, 20194 min read
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