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Is Training and Development as Important as Everyone Says?

Training and development are the important aspects and certainly necessities for employee morale and productivity.

"Education is the most powerful weapon which you can use to change the world." – Nelson Mandela

There is no organization today in existence that can afford not to have some sort of training program for its employees. Training and development are the important aspects and certainly necessities for employee morale and productivity.

Most of the organizations today are more competitive than ever before, and their leaders face heavier and more complex responsibilities as well. For these reasons, training and development is critically important to the success of most organizations today. Leaders need these to understand how they can increase the performance of their employees, how they can better manage their time, how they can interact with different stakeholders such as customers and clients, etc.

Training and Development has been defined as "the process of developing the knowledge and skills needed by an organization's human resources to fulfill organizational goals and objectives. The process involves allocating developmental resources (time, support, and training materials and programs) to meet specific performance requirements."

It lies at the heart of organizational development. To plan and evaluate training, one needs to understand its context - how different types of training function, what each type involves, how trainees differ in their needs and development potential and how trainers' roles vary with the training situation. When used well, training and development can be a valuable means of improving employee engagement too.

To succeed in the workplace, you need to understand how training and development work. Whether you're a manager of a team or an individual employee, this part of your job can have a major impact on your career. If you are wondering about the roles of learners and managers/leaders in training and development, here are some of their responsibilities before, during, and after the structured learning experience:


For learners, it was said that learning is their ultimate responsibility; individuals must feel a strong sense of ownership and responsibility in order to learn successfully and effectively. When you are learning, it is also important to grow willingly. While past performance is an important indicator for an employee, learning the value of personal growth and improvement can be just as important. In growth, we are also talking about seeking ongoing feedback, realistic expectations, and trusting your instincts to learn.


For the management, they can start with effective employee orientation where they can make a positive impression. Next is to understand the myths about training and development such as “Employees already have the knowledge and skills to do their jobs – that’s why they were hired”, “Our employee’s jobs are so specialized that no one else knows them better than us, so no one else can teach them to us”, “If employees attended a course, then they learned what the organization needed.”, and many more. Moreover, supervisors, leaders, and managers can support and help employees and other trainers and leaders in the workplace.

Training and Development is important no matter what field you are in and it's something that every organization can benefit from every year. It helps employees to be aware about the company's policies, gain knowledge and skills, update on knowledge and skills, enhance motivation and it improves organization’s business standards and enhances customer satisfaction. Therefore, it’s important for an organization to know what type of training and development they should focus on.

According to IBM, training programs can be created independently or with a learning administration system and most of these employee training and development efforts are directed by the organization's Human Resource Development function (HRD). The two types of programs under the efforts driven by HRD are the Employee T&D that focuses on implementing internal education programs and Management T&D that helps organizations turn employees into managers and managers into effective leaders through enhancement of knowledge, skills, and abilities.

Training and development programs are essential to the success of organizations. As an employer, you want your employees to feel satisfied and valuable, and that means recognizing their need for new skills and development. However, many companies don't include such programs as an integral part of their workplace culture. They view training as an additional cost without seeing its many benefits, such as boost employee productivity, reduced employee turnover, and improved company culture.

Here at Customized Training Solutions, we help leaders sustain and develop their own leadership skills through coaching, training and consulting. Book a free 30 minute call now to find out how we can help you!


All About Training and Development (Learning and Development). (2022, January 18). Management Library

Training and Development. (2019). IBM.


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