Customized Trainings Solutions Pte. Ltd.

You can tell when leadership alignment is broken by the way decisions are made. Even when leaders know the company goals, their choices don’t always reflect them — and the cost is bigger than most realize.

Too often, leaders interpret strategy through the lens of their own function. Sales prioritizes growth, operations focuses on efficiency, finance stresses cost control, and HR champions people-first initiatives. Individually, these are all valid. Collectively, if not aligned, they create a tug-of-war that slows progress to a crawl.

In most organizations, the loudest voices are either at the top of the hierarchy or the frontlines. But in between lies one of the most critical, complex, and often overlooked roles: the leader in the middle. These are your department heads, functional managers, and business unit leads—the bridge between strategy and execution.