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Why Is It Important for Best Leaders to Continuously Learn?

Marylen Ramos-Velasco

Dec 30, 2019
3 min

Why Is It Important for Best Leaders to Continuously Learn?

Leadership and learning are indispensable to each other. – John F. Kennedy A great leader, whether born or made is one who inspires the team to achieve a common goal. What does it take to be a great leader? 1. A true leader needs to be self-aware; this allows us to to train ourselves to attain the right leadership qualities and skills. Knowing what you need to improve in personal habits and behaviours other than skills that will keep you relevant. 2. Self-Directed and Recepti

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Top 8 Learning & Development Trends and Best Practices

Marylen Ramos-Velasco

Oct 24, 2019
3 min

Top 8 Learning & Development Trends and Best Practices

This is the time of the year when most human resources professionals look back on employee performance and begin planning their training needs for 2020. As human capital is the greatest asset and the key to achieving business goals, it is important that your team prepares for a highly competitive environment. Here are top eight learning & development trends and best practices you should pay attention to in 2020: 1. Alignment with Business Strategy Only 40 percent of co

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Join my War on Legacy Thinking

Oct 10, 2019
4 min

Join my War on Legacy Thinking

Years ago, I attended an airline client's conference in Seattle. A great harbour-side city which was then the centre of the surging grunge music scene (remember Nirvana etc?). I also took the opportunity to drop into the Microsoft campus at Redmond, because they were a client too and we were about to launch Windows 95 for them. What an eye-opener that was. Young stock-optioned kids in shorts pulling up in the Microsoft car park in the latest model Ferraris, Mercedes, etc (thi

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Struggling to Write a Clear & Concise Technical Report?

Nov 27, 2018
4 min

Struggling to Write a Clear & Concise Technical Report?

Here's 5 Rules of Technical Report In the engineering profession, technical reports are widely used to convey project details. However, irrespective of field or focus, a technical report typically includes text on the task (organized into descriptive, titled sections) and often a set of graphs, tables and text supporting figures. Technical reports should be organized so that readers can quickly locate information. A report is easily read and concisely conveys your message whe

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What is Lean Thinking & How this can benefit you?

Aug 21, 2018
4 min

What is Lean Thinking & How this can benefit you?

In-depth Knowledge of Lean Management? Based on the best known and most influential change management system, the Toyota Production System or lean manufacturing is a comprehensive management approach that engages people in creating systems that enable long-term prosperity. Lean manufacturing is a system that includes not only a proven set of tools for achieving breakthrough performance results but also a set of guiding principles for developing leaders into lean thinkers. – P

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WHY MY VENDOR MANAGEMENT DOESN’T WORK?

Dr. Benjamin Hamilton

Jan 31, 2018
3 min

WHY MY VENDOR MANAGEMENT DOESN’T WORK?

Perhaps solely because we rely on suppliers so much, many companies have been stepping up their vendor management strategies in hopes to cement their success in the market and increase profits. That said, too many companies aren't aware of just how key those relationships are. Consider how often dealing with vendors is considered a peripheral of business – something to secure, something we rarely think about unless we need something else. The fact is, as time changes, vendor

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The Management Audit:
A Diagnostic Management Tool to Enhance Corporate Effectiveness

Dr. Karl Larson

Nov 11, 2017
3 min

The Management Audit: A Diagnostic Management Tool to Enhance Corporate Effectiveness

In this era of economic uncertainty and rapid technological change, corporate management must confront perhaps two of its greatest challenges: The first is making competent decisions in a complex business environment, and the second is managing corporate change proactively in order to ensure the long-tem survival of the business. The management audit can serve as a useful tool in successfully meeting these challenges. The management audit is a comprehensive diagnostic tool us

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Call Center Vendor Management Best Practices

Dr. Benjamin Hamilton

Oct 30, 2017
4 min

Call Center Vendor Management Best Practices

You see the big picture. While others get caught up by hype, you identify value. You have the weight of the company's success on your shoulders because you're accountable for the risk versus reward of the call center vendor you select. If the vendor works out, you are credited a job well done (and hopefully a raise). If it doesn't, your reputation and job are essentially on the line. You are a call center vendor manager. It’s understandable why vendor managers are selective a

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