BPM: Process Improvement Techniques

14-16 November 2017 | Dubai, UAE

  • Use the steps of BPM to create and manage process artifacts

  • Summarize requirements for a process

  • Explain process enablers (such as skills, IT and policies and procedures) and why they are important to process performance

  • Efficiently gather process material for process documentation

  • Explain why measures are important to assessing return on investment for process improvement

  • Apply analytics to tease out process improvement opportunities

  • Demonstrate how to simplify, consolidate and integrate processes to improve productivity

  • Understand the role and use of BPMN

  • Describe why process context provides a measure of risk in process improvement