
Customized Trainings Solutions (CTS) Pte. Ltd.
Asia's Most Trusted Training & Business Solutions Provider

For Executive Assistants, Executive Secretaries, Personal Assistants, Office Manager & Office Administrators
“Be seen as the Boss”
19-23 June 2023, Singapore
13-17 November, Sydney, Australia
Use EarlyBird discount of $500 valid until 05 May 2023 for June session
and 29 September 2023 for November session
Do you get stressed when you have to stand-in for the boss at key meetings?
Do you have to cope with ethical challenges on a regular basis?
Do you need to undertake effective negotiation with suppliers, clients and co-workers?
The groundbreaking, globally recognised, certified & accredited training programme for the modern day Executive Assistant! The Advanced Certificate for the Executive Assistant: ACEA™ (formerly known as ACEPA™) is an intensive and interactive 5-day executive level training programme.
The role of the Executive Assistant is on a journey and the responsibilities of this highly demanding and visible role continue to grow exponentially. ACEA™ equips current and aspiring Executive Assistants with the skills and knowledge they need to excel. To become a true ‘business partner’ to an Executive, it is imperative that Executive Assistants have a deep understanding of the business and their Executives’ role & responsibilities. Organisations are looking for Assistants that possess‘Executive Level’ business acumen and skills now more than ever.
Training Methodology
The course is based on a balanced combination of classroom teaching and syndicate exercises supported by case studies and exercises within the industrial environment. This course is designed in with leading industry knowledge and practical case studies discussion and analysis to provide an interactive learning environment.
BENEFITS OF ATTENDING
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Gain a broader understanding of business, increase your business acumen & bring new ideas / skills to your organisation
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Give your Executive greater confidence to delegate more important and critical tasks to you
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Rejuvenate your passion for your career, take the next step up & progress
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Learn from world renowned trainers & accomplished business leaders
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Demonstrate what you are capable of
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Enhance the recognition of your role & its responsibilities
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Gain respect from senior Executives and the wider board members
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Broaden your network, join & share experiences with EAs from other sectors and nationalities
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Stand out with a globally recognised accredited certification
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Demonstrate that you have the skills and experience to manage effectively on a national, regional and global level

ABOUT THE FACILITATOR
Richard Arnott
An accomplished Programme Director and Big 4 Management Consultant with over 25 years global project and programme management experience within the Financial Services, Utilities, Logistics and Infrastructure sectors
Richard specialises in project management, business transformation and change management and is co-Author and founder of many of the Business Management Training Group’s accredited courses.
Richard is a member of the Project Management Institute and has held senior positions in Asia and Europe and for PricewaterhouseCoopers in the UK as well as leading FTSE 250 companies. Richard is currently a Director of several companies based in the UK and in Asia.
He is a founding Director of the Business Management Training Group Ltd and a member of the Business Management Training Council.
TESTIMONIALS

Vicki Faint, Exec Asst
“I highly recommend this course for all EAs or PAs who are looking for high level training. Having being in the administrative profession for 30+ years – this is the first high level course I have attended that left you exhausted every night having had a full intense day of effective training to enhance a strategic working partnership with your manager. Well done Richard for outstanding facilitation of this course.”

Grace Ayishetu, EA
This training is the best I have ever attended outside my organizational leadership degree course. It is perfect for EAs, PAs and Administrative Professionals at different levels of their careers in all business environments. The group exercise sessions were invaluable and worked especially well for me by reinforcing all I learned. I cannot say enough about the ACEA course. I recommend that everyone in Admin attends. It was a great investment in myself and simply put; just Excellent!”

Brenda L. Rogers CAP, OM,
“After reading the course objectives and reviews, my expectations for ACEA were high. I must say that after completing the week-long course, Richard EXCEEDED my expectations. The class was energetic, interactive, safe, and, dare I say, fun. It was wonderful meeting people from all over the world!”