Customized Trainings Solutions Pte. Ltd.

Effective Coaching Processes and Techniques

by Dr. Karl Larson

27-28 July 2017 | Bangkok, Thailand

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Overview

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Coaching  and Training  are integral parts of any organization’ self-renewal or improvement efforts. We believe that an organization can most effectively respond and efficiently respond to its  employees’ development needs if:

• The organization has internal capability to design coaching training programs based on the needs of the organization and adapted to their unique personnel

• The organization utilities. As part of their coaching staff, managers who have considerable line experience and an appreciation for the day-to day work problems

 

This workshop is designed to make organizations self-sufficient in the coaching the area  by developing  a cadre of internal professional managers that  have the internal expertise to  coach employee subordinates in the areas of  improved performance.

 

This Workshop laboratory will focus on the following skills:

• Identifying  employee coaching  training needs to support the business

• Preparing employee coaching  training plans for improved job performance and motivation

• Using appropriate coaching methods for employees to achieve organization objectives

• Evaluating  internal coaching programs and making improvements

 

Course Objectives

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At the end of the workshop the participants will have:

• Learned how to develop  individual employee coaching plans to improve job performance

• Learned the fundamentals of  the coaching and mentoring process

• Clarified their personal values relative to the coaching training process

• Reached agreement on adult coaching concepts that can be applied back on the job to employees needing coaching assistance

• Develop a fundamental working knowledge of a variety coaching  skills and competencies

 

Course Content

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Day 1 – Morning

• Workshop welcome and overview

• Setting the workshop stage – Key Coaching workshop topics and Learning methods practice areas

• Participant problem senses and learning expectations and needs

• Coaching and Mentoring – Differences and Definitions

• Proven Coaching competencies and overview

 

Day 1 – Afternoon

• Coaching Values – A group values clarification exercise to determine critical coaching values back on the job-

• Effective Coaching fundamentals – Basic Process Steps and requirements

• The Need for coaching in today’s organization and who should be involved to make it happen effectively

• An effective managerial and supervisor coaching cycle

• Interpersonal Effectiveness profile – a self-assessment exercise  

 

Day 2 – Morning

• Developing a helping coaching relationship – Some suggestions to consider

• The need for “Emotional Intelligence” an overview

• Dealing with Conflict in a coaching situation – Behaviors and Basic fundamentals

• Coaching multiple role plays with feedback – A practice application session with individual feedback

• Developing your Personal Coaching Development Improvement Plan – an individual exercise

• Coaching Improved Employee Performance –  Proven suggestions 

 

Day 2 - Afternoon

• Coaching and Mentor role and responsibilities

• Effective Coaching / client contracts

• Ensuring a coaching organization culture – Things to consider

• Proven Tips for coaching employees

• Coaching Pitfalls to avoid

• Workshop evaluation and adjournment

 

Who Should Attend?

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This workshop is intended for any manager or supervisor who has direct employee reports including senior management who needs to enhance their individual employee coaching and mentoring competence levels especially when giving and involved in providing employee performance reviews.

 

Workshop Learning Methods will involve the use of topic mini content lectures, Group discussion and problem exercises, Practice application role playing coaching exercises, individual self-assessment exercises, and case coaching examples.